Jarvis Toyota Customer Reviews 9.8 / 10

1936 Testimonials

Vehicle Purchase | 07/06/2010

Very happy with excellent service, wonderful staff and splendid waiting room and facilities. Thank you!

 

Vehicle Purchase | 03/06/2010

A great waiting area and very friendly professional staff. The car was cleaned and they addressed my questions in a pleasant and informative manner.

 

Vehicle Purchase | 28/05/2010

Good service. Said what they were going to do and nice blokes.

 

Vehicle Purchase | 27/05/2010

Would not hesitate in recomending Jarvis for sales and service. Been good for us.

 

Vehicle Purchase | 13/05/2010

I thought the evening was well worthwhile & very informative. A great idea and friends have said that all females should have access to such information. The mechanics were extremely well qualified & I would have confidence having my car looked after by all of them. I liked their friendly good humour and apparent genuine acceptance of being there well after 9pm, after a long days work! Well done and thank you to all.

 

Vehicle Purchase | 13/05/2010

Thank you for the very useful information it did open my eyes and gave me lots of knowledge that I'm sure I can use one day. So thank you for your time and help and I have to say I enjoyed the last section on safety very much.

 

Vehicle Purchase | 12/05/2010

This would be one of the most valuable conferences that I have attended.

 

Vehicle Purchase | 29/04/2010

Dear Darren,

We have emailed you before to tell you of the excellent service that we received when purchasing our new Corolla through your company. The car was in for its first inspection today and we must tell you that your excellent staff have looked after us exceptionally well again. We were greeted by a warm friendly girl whose name unfortunately escapes me at present and the car was booked through. After only 35 minutes we received a phone call (as we had taken a walk) from her to let us know that it was ready. That is great service and we have never before been treated so well. Your on line booking service is A1 and so convenient. Once again we feel so happy that we have purchased through you and look forward to continued excellent treatment. Every aspect of your operation is so well thought out from a client point of view and your staff are exemplary. Many thanks.


Regards
David and Sue Hooper

 

Vehicle Service | 27/04/2010

Firstly, Paul Stephens is a pleasure to deal with. He presented a genuine and honest approach towards us as customers and behaved in a very professional manner. Secondly, my wife and I were both impressed with both him and Fletcher, the sales manager (Both young and appeared competent and confident). I will recommend others to deal with your staff, especially Paul and Fletcher; it was a refreshing change to the "typical" car salesman. Finally, both staff had a sound knowledge of the vehicle we were purchasing.

 

Vehicle Purchase | 20/04/2010

Very professional and deliver on promise :) oh and thanks for host mentality when coming in - the free water is a great touch and something that most business are losing these days. But not yours or mine - thanks again.

 

Vehicle Purchase | 16/04/2010

I can honestly say the service provided by Justin and your other staff was second to none. I had only just got out of my car when Justin approached me, introduced himself to me, and asked if there were any specific problems with the vehicle. I mentioned these to him which he recorded, and I was on my way within minutes.


Not only that, my vehicle was due to be picked up at 1pm and Justin rang me about an hour early to say the vehicle was ready to be picked up. When I went to pick up the vehicle, I think Justin was at lunch and someone in 'a different department' happened to be there and went out of their way to help me. This is absolutely unheard of in most places where someone in a different department actually tries to help out. He asked my name and went off looking for Justin. In the meantime, the other lovely lady in the service section came back and attended to me. Within minutes, Justin was on the scene as well and went through one of the specific problems with me. Unbelievable excellent service all round. Please pass on my grateful thanks and appreciation to all of your wonderful staff involved and keep up the excellent work.

 

Vehicle Purchase | 13/04/2010

Staff were excellent. Highly professoinal. Knew what they were doing. Met the agreed deadline. Car was cleaned beautifully. Have 100% confidence in having my car serviced at Jarvis, Clovelly Park. Thank You.

 


OUR PURPOSE
Jarvis is a people driven company, focused on providing an environment which creates loyal, satisfied customers and staff.

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