Jarvis Toyota Customer Reviews 9.8 / 10

1747 Testimonials

Purchase | 08/10/2018

My main reason for giving a 10 is because of the sales person John Wood. He has been the best person that I have dealt with in buying a car. He was not intrusive or pushy and gave me the time to make my decision, however when I needed to know something he was very prompt to get back to me if he didn’t have the answer at hand. He didn’t pretend to know the answers to all my questions but he did the research and got back to me. I have been wanting to buy the 79 cruiser for a while now and John was the only person to ever get back to me when he had one in stock so I could check to see that it would suit all of my needs. I would happily recommend John to any of my friends or family if they were looking to buy a new Toyota as I am sure they will get the same great experience as I had.

10 / 10


Purchase | 05/10/2018

It was an amazing experience. Ben N was awesome! He was highly knowledgeable, extremely helpful and professional. Ben in Finance was very professional and very helpful. Thank you so very much. We will be recommending people from Darwin to come to you guys. Ben and Ben - if you ever come to Darwin we will take you fishing to catch a Barra. Thank you, thank you.

10 / 10


Service | 04/10/2018

Top service every time.

10 / 10


Service | 03/10/2018

Very straight forward service process. Customer waiting lounge area really nice and good place to work while you wait.

9 / 10


Purchase | 03/10/2018

Good experience all expectations were met and promises kept so far. Very professional and friendly and down to Earth.

10 / 10


Purchase | 02/10/2018

The team at Jarvis Toyota Clovelly Park were amazing! They are a very professional, experienced team that went out of their way to ensure that I got the best deal with the least fuss. I will definitely recommend this particular dealership to anyone in the market for a new/used car. Thank you Carl, Nick, Ben and Evan! :)

10 / 10


Purchase | 02/10/2018

Nick Dear Palma was hands down the reason I purchased a Toyota vehicle. I had been looking at similar priced SUV's from other brands when I decided to look at the Rav4. I initially test drove one at another Toyota dealer, however the service I received on both occasions was average to say the least. This really put me off and I thought I'd go with a different brand. Coincidentally, I had to travel to a different location for work and on the way home I decided to take a quick look at Jarvis Toyota. Nick greeted me with a genuine smile and no pressure service. I made an appointment with him then and there to test drive the Rav4 the following night, but mentioned that the CHR Koba also caught my eye. Nick arranged for the Koba and the Rav4 (in the class I was interested in) to be delivered to Jarvis so I could drive both. The following evening Nick spent around 3.5 hours with me going through all the features of the vehicles, patiently listened to my pros and cons for each vehicle and went through all the optional extras. At no time did I feel the usual pressure you get at dealerships, and to be honest that is why I decided to purchase my car in the end. 

Nick has incredible passion for service and his attention to detail is second to none. Even when I took delivery of my vehicle, Nick came in on his day off to ensure that he could personally hand the car over to me and set up the Bluetooth etc. This kind of service is rare and I really appreciated it.

Nick made the experience of test driving, purchasing and taking delivery of my new car such a pleasant experience and I will continue to spread the word to my friends, family and work colleagues. 

I absolutely love my car and if it wasn't for Nick I wouldn't have given Toyota another chance.

10 / 10


Service | 02/10/2018

The staff were friendly and helpful, I would recommend Jarvis to other people.

10 / 10


Service | 28/09/2018

The total Service experience from booking, loan car, reception, the Service and car-cleaning was exceptional.

10 / 10


Service | 28/09/2018

Staff are always friendly. Car is always clean and on time. My courtesy lift is always a pleasure. Great service.

10 / 10


Service | 27/09/2018

Luke understood our requirements to have vehicle back in time to travel back to the country. Luke listened to any concerns I had and acted on these. Waiting room facilities are relaxing & comfortable. Thank you.

10 / 10


Service | 27/09/2018

Always on time, efficient and courteous.

10 / 10



OUR PURPOSE
Jarvis is a people driven company, focused on providing an environment which creates loyal, satisfied customers and staff.

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